Accessibility Statement

AirEmail Holding Accessibility Statement

Last updated: 22/09/2025

Our Commitment to Accessibility

AirEmail is committed to ensuring digital accessibility for NHS staff with disabilities. AirEmail is partially compliant with WCAG 2.1 Level AA standards. WCAG guidelines help make digital content accessible to people with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. We are actively working to address identified gaps and achieve full compliance.

Accessibility Features

Through Microsoft Outlook integration:

Screen reader support (NVDA, JAWS, Windows Narrator)
Keyboard navigation for all core functions
High contrast mode compatibility
Voice recognition software support
Scalable text and interface elements

AirEmail-Specific Features:

Text labels accompany colour-coded email categories
Consistent navigation patterns throughout the interface
Works across devices (PC, web, mobile)

Known Areas for Improvement

Task highlighting: Currently uses background highlighting only. and urgent items.
Keyboard navigation to clinical system links

Technical Foundation

AirEmail uses Microsoft 365 accessibility frameworks, HTML5, CSS3 with accessibility attributes, and accessible JavaScript to ensure compatibility with assistive technologies.

Feedback & Support

For accessibility questions or to request this information in an alternative format, please contact us on: support@airemail.co.uk